Network Security And Reliability   

Network security is a large, complex topic which covers many areas of concern. The reports submitted on this topic by CITSADMN, the Standing Committee on Academic Computing (CITSAC), and the Networking and Telecommunications Standing Committee (NTSC) detail the areas that need to be addressed in projecting campus security needs. Special attention should be paid to the September 20, 1994, "Network Security Report," submitted by the NTSC which can be found in Appendix 5. This report also includes the concerns raised by CITSADMN and CITSAC and clearly delineates the issues before us. The NTSC report should be used as a guide for establishing network security policy, determining areas of risk to network security and availability, and implementing action items to avert those risks.

A secure network needs uniform requirements for physical network integrity from telephone closets to classrooms, privacy for the users of the network, and assurances of data authenticity passed through the network. The campus community should be informed of University policies on network security, who is responsible for data and network security, and what the penalties are for those who use networks improperly.

With respect to network security we recommend:

Recommendation SR1: A Standing Committee on Information Security (SCIS) be established that permits regular interaction, communication, and cooperative activity among those who are responsible for ("owners" of) private, non-public, proprietary data; those who are responsible for facilitating the implementation of network hardware and software network components required to secure these data; and those who are needed to participate in ensuring the authenticity of all data. It should also be the responsibility of this committee to communicate with the managers of local area networks on the campus decisions which impact the local area networks or require security measures by them. This Committee should be chaired by the campus ISM.

Recommendation SR2: A risk audit should be sanctioned by the ISM and be performed by the SCIS to analyze those areas where the University is exposed to security threats. This audit should include a study both of the types of data that require specific security measures and of the delivery methods that are used to deliver these data to appropriate faculty, staff, and students. The audit should specify action items such as those recommended in the NTSC report which should be implemented for handling security risks.

Recommendation SR3: A University security policy should be established which addresses policy and procedure issues as raised in the NTSC report in the subsection titled "Security Policy." The policy should be concise and enforceable. Specific guidelines should be provided separately where necessary to assist personnel in complying with the policy. This policy should be reviewed regularly.

Network reliability is discussed extensively in the NTSC report of June 29, 1994 (see Appendix 6). In that report it is acknowledged that network reliability is difficult to measure meaningfully and the general approach suggested is to develop procedures which would work toward the goal of 100 percent network availability to the users. The NTSC report is quite specific and broad in its recommendations, addressing the areas of procedures, monitoring, physical security, environmental conditions, design, disaster recovery, personnel and training.

Recommendation SR4: NTSC shall be briefed regularly of changes in management procedures and network design activities by Network Services. Similarly, other major network providers are encouraged to report on modifications in their activities.

Recommendation SR5: Since network equipment is placed in every building which is connected to the network, it is necessary that space be allocated for the equipment. NTSC should continue the study it began in this report to create criteria for the kind and quality of the communications space. Network providers can then use these criteria to inform users of the requirements for space and how this may affect their quality of service.

Recommendation SR6: The role of the network administrator is increasingly important to a properly functioning department. Designation of where, or from whom, a unit gets its network support needs to be made by the unit executive. This designation should be made explicit in the job description of the designee and appear as part of the evaluation process. The unit should be prepared to make release time and training opportunities available to the designee.

Recommendation SR7: Disaster recovery plans should be made for the voice, video, and data networks. The role of communications is critical in the event of a disaster; however such plans only make sense within the context of a larger University plan sanctioned by the Provost. In particular, some understanding needs to be reached about what constitutes a disaster for a university and what is the role of the University in the event of a disaster.

Recommendation SR8: There should be a resource for LAN managers to call to receive trouble-shooting assistance 24/7.

 


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