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myIT Service Request #10086596 A change that allows for the New Employee IT Provisioning specific to hold more than 8 characters in its UFID field. This is a global change, but […]
MyIT Service Request # 10014576 A button on the default dashboard to allow users to search for their team’s tasks. This is a global change and all users of the […]
myIT Service Request #10029085 A change to the locking of tickets that presents the user with an informational prompt to let them know that other people are working on the same […]
myIT Request # 10052370 When an email is sent to myIT that updates an existing ticket, the technician now receives an email stating that the ticket has been updated.
myIT Service Request #10065682 Changes to survey questions to be more in line with the overall objective of surveying clients who submit tickets to the myIT system. Changes are wording changes […]
myIT Service Request #10072497 A link to add getting started support documents to the homepage of the myIT portal. This is a global change that will affect all customers and technicians. […]
Changes to email templates to streamline, standardize and provide appropriate information for messages going out from the system.
Mar 30th, 2015
In this month’s issue: “Change” is coming CSI: UFIT Wondering how to assign a ticket?
Dec 4th, 2014
Now that all of UFIT is using myIT, don’t miss the opportunity to join ITSM Delivery Manager Ayola Singh-Kreitz and the ITSM Program Manager Bobby Wachs as they show you […]
Safari, Chrome and Firefox are the optimal browsers for myIT. Be sure to logout of myIT when you’ve completed your work. Review the myIT Referral Guide if you are unsure […]