Frequently Asked Questions

Exchange Online

For which uses are GatorCloud Email approved?
GatorCloud Email has been evaluated by the UF Privacy Office and UFIT Security Office and approved for official use by all UF Students, Faculty, Staff, and Employees. The GatorCloud Email service should be considered an extension of the UF and AHC Exchange systems.
What is Exchange Online?
Exchange Online provides email, calendaring, and access to UF's Global Address Book, as well as your own personal address book.
Who can use Office 365 Exchange Online?
All UF Students are currently eligible for Office 365 Exchange Online. New students will automatically receive an Office 365 mailbox. Faculty and staff are not eligible for this service.
How can I get Exchange Online?
Current students who are still using Gatorlink Email (webmail.ufl.edu/imap.ufl.edu), can sign up to have their mailbox moved to Office 365 Exchange Online by clicking here. As of November 2013, all new students automatically receive an Office 365 Exchange Online mailbox.
Where do I go to log in?
You can either click here or go to https://outlook.com/ufl.edu.
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OneDrive @ University of Florida

What is OneDrive @ UF?
OneDrive provides a number of features for creating, storing, and syncing content across all of your devices. Features:
  • 1TB of Document and File storage.
  • Access to Office Online Web Applications such as:
  • Word Online, Excel Online, PowerPoint Online, and OneNote Online.
  • Synchronize and Access your data from your browser, PC, or native iOS/Android/Windows Phone apps.
  • Approved by UF for the storage of restricted data, excluding Protected Health Information (PHI).
Who can use OneDrive @ UF?
OneDrive @ UF is available to all current Students, Faculty, Staff, and Employees.  To get started you just have to log in. Please note that if you work with Protected Health Information (PHI), OneDrive @ UF is not approved for storage of PHI data.
Where can I find training or help on OneDrive @ UF?
Microsoft provides documentation and training resources inside of the application! In OneDrive @ UF or any of Office Online applications you can select the question mark in the top right hand corner to find help. We recommend the following articles to get you started:
Where can I find a OneDrive client for my device?
OneDrive @ UF uses OneDrive for Business client and mobile applications. You can use the following links to download a client for your device:
  • iOS
  • Android 
  • PC
    • A OneDrive client is shipped as part of Office 2013 SP1. Students can receive Office 2013 as part of the Microsoft Office for Students Program! For more information click here
  • Microsoft also provides a standalone PC client for those without Office 2013.
  • Mac OSX: Microsoft has stated a sync client is coming later this year.
What are the storage and file limits in OneDrive @ UF?
  • 1TB maximum quota
  • 2GB maximum file size
  • 20,000 file and folder limit.
Where do I go to logon?
You can either click here or go to https://uflorida.onedrive.com
Do I need to attest to whether or not I have access to PHI?
No, the attestation process is no longer required to begin using OneDrive @ UF.  Please note  that if you work with Protected Health Information (PHI), OneDrive @ UF is not approved for storage of PHI data.
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SharePoint Online

Who can use Office 365 SharePoint Online?
Unlike the email component of Office 365, which is currently only available to students, SharePoint Online with OneDrive @ University of Florida is available to all faculty, staff, and students.
What is SharePoint Online?
This feature of Office 365 provides free productivity and collaboration tools, such as OneDrive @ University of Florida file storage, Office Web Apps, as well as your personal profile and social features. Office Web Apps provides browser-based versions of: Word, Excel, PowerPoint, and OneNote.
How can I get SharePoint Online?
All current Students, Faculty, Staff, and Employees can access SharePoint.  Just login to OneDrive @ UF to begin using the features of SharePoint that are currently available to everyone.
Where do I go to login?
Right now, most of the SharePoint features that are available to the UF community are within the OneDrive @ UF service, so login at https://uflorida.onedrive.com.
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